Data Protection

Chichester Harbour Conservancy is committed to the principles of the General Data Protection Regulations and complies with the law to ensure that personal data is processed legitimately, fairly and stored securely and safely.

On 16 April 2018 the Conservancy agreed a Data Protection Policy in response to the new requirements of the GDPR which come into force on 25 May 2018. 

The Conservancy’s Data Protection Officer is Ms R Chase (Executive Officer).  For any further information on this policy, the Conservancy’s approach to data protection or to make a subject access request, please contact rosie@conservancy.co.uk or call 01243 510988

Complaints Policy

We aim to provide good quality services which enable safe navigation of the harbour and the protection and enjoyment of the Area of Outstanding Natural Beauty.  Unfortunately, things do go wrong sometimes and we value your feedback. It is really important for us to know when you are dissatisfied with our service so that we can resolve problems quickly and learn from any mistakes.

It is usually possible to resolve problems immediately and informally by contacting the Harbour Office by phone or email detailing the nature of the problem.  We will identify the correct member of staff to deal with the problem and do our best to resolve it swiftly.  However, if you are unhappy with our response, you can make a complaint.  In order to treat complaints consistently and fairly we will follow the process outlined in our Complaints Policy.